Delivery of Goods
Your purchase will be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly (within 1-3 Days) upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery address.
We charge a flat rate of $10.78 for domestic delivery. Orders $50 and over will be free for domestic (Australia) deliveries. Free shipping also applies for local deliveries with postcode 3280.
INTERNATIONAL & DOMESTIC SHIPPING RATES
| Country | Shipping Cost |
| Australia | $10.78 |
| New Zealand | $15.35 |
| Asia | $18.75 |
| United States | $21.00 |
| Europe | $24.50 |
| United Kingdom | $25.75 |
Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. We can assist customers with parcel tracking and lodgement details as well as proof of purchase for compensation of damaged or lost parcels. Replacement of damaged or lost items is made at the discretion of luckylittlepenguins.au. Further information can be found on our page: information: Refunds and Returns policy.